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Since 1998, VKI Technologies has adopted a quality approach aimed at the continuous improvement of all corporate processes. Best business practices, increased customer satisfaction, process optimization and employees' mobilization are the key focus of this approach.
As an equipment manufacturer, VKI Technologies follows a very strict quality management process that has resulted in ISO 9001:2000 certification. This accreditation ensures the customer that every product designed by VKI adheres to a series of internationally recognized quality standards.
VKI's quality system encompasses every aspect of the operations - research and design, purchasing, production, distribution and customer service. VKI's commitment to quality is not limited to maintain ISO certification through yearly audits. This system is vital to ensuring a continuous improvement and increased customer satisfaction.
A subsidiary of Van Houtte, VKI Technologies benefits from the knowledge and expertise of a company recognized around the world for its excellence in coffee. More specifically, this affiliation provides an ongoing assessment of the quality of VKI brewing systems. VKI Technologies benefits from Van Houtte's expertise as a sampling laboratory where coffee brewed with VKI equipment is tasted and evaluated. VKI applies the knowledge obtained from these tasting sessions to continuously improve and fine-tune all equipment bearing the VKI logo.
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